FAQ

WHAT IS A 3PL?

3PL stands for Third Party Logistics, and is the name for the general category of providers who arrange shipping for companies.

WHAT IS A VIRTUAL FLEET?

The Virtual Fleet concept is born out of the need for on-demand trucking for small to medium sized manufacturers. The cost of owning, maintaining and staffing a transportation department is cost-prohibitive for many, and therefore Customodal offers those manufacturers a Virtual Fleet, one or more trucks that are owned and maintained by Customodal (and often staffed by Customodal as well!). Those trucks often bear no distinction from a truck that might have otherwise been owned by the company, but instead are (needs finishing)

WHAT IS LOCAL LOGISTICS?

Local Logistics is a traffic system for local manufacturers who work with each other to produce a product. Usually one manufacturer has two or more vendors in a local geography that they consistently ship parts to and receive parts from. The Local Logistics Program provides consistent transportation at a reduced rate much like the “Milk Run” concept.

Testimonials

WHAT OUR CLIENTS SAY

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Excellent Technology + Human Know-How

The online portal is an integral part of Customodal’s ease of use, and a significant reason we continue to partner with them. However, it is the real-person logistics coordinators who bridge that technology with human know-how that makes them a trusted, long-term logistics partner and a real asset to our business.

M.P, Shipping Lead
National Truck and Equipment Dealer

Seamless Transition + Immediate Savings

Customodal has made our transition into the DLSW Logistics System effortless. With their seamless integration and excellent training, our team didn't lose any productivity and we saw immediate cost benefit from the switch to their full service 3PL. The savings have met or exceeded all expectations and the service has been exemplary.

A.C, Materials Manager
Nationwide Equipment Manufacturer

Outstanding Service + Great Scaleability

We have used Customodal for a number of years, and I can say with confidence that their partnership has been invaluable. Their knowledge of logistics, willingness to provide in-depth answers to our most difficult questions, breadth of services and most of all, their ability to scale with us through a season of tremendous growth has been vital to our success.

J.F., Supply Chain Manager
National Equipment Manufacturer