Careers at Customodal

Marshfield, WI
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LOGISTICS COORDINATOR

Full-Time Position

The Logistics Customer Service Representative functions within a team that manages all aspects of a set of clients freight transportation. Specifically within the team the Logistics Customer Service Representative primarily arranges domestic or international shipments by truck, rail, air, or ocean coordinating service levels, timelines, and documents. Common activities of the Logistics Customer Service Representative include:

  • Arranges shipments by examining origin/destination, routes, rates, transit times, and carrier options.
  • Dispatches load to carriers coordinating details and ensuring movement accountability.
  • Keeps customers informed through alert notices, phone calls, and emails as shipments progress from booked to delivered.
  • Stays current with freight rates
  • Negotiates with carriers on behalf of clients to best meet client needs.
  • Problem-solves common shipment holdups and involves team with more complicated issues.
  • Checking and confirming order status on pick-up and deliveries.
  • Enter, track and log information in the Transportation Management and Client Relationship Management systems.
  • Communicates proactively, clearly, and respectfully with clients, carriers, and team-members.

The Logistics Customer Service Representative required qualifications are as follows:

  • An attitude which combines: Customer-first focus, never-ending skills improvement, team-player, unquestioned credibility, and positive outlook on life.
  • Strong communication ability and effective communication skills
  • Better than average EQ and IQ
  • Demonstrated experience and above average skill with computer applications
  • Ability to multi-task, prioritize and manage time
  • Above average attention to detail and accuracy
  • Ability to problem-solve and make decisions quickly
  • Ability to learn through training & experience
  • Ability to adapt to changing circumstances

The Logistics Customer Service Representative is an entry-level position with career growth path potential to Account Manager, Account Executive, Logistics Analyst, or Senior Logistics Coordinator.

Industry experience for this position is not required (although appreciated). Extensive on-the-job training is provided.

Job Type: Full-time

Salary: From $14.50 per hour

TRUCKLOAD FREIGHT BROKER

Full-Time Position

Job Summary:

This position uses company tools to match shippers and carriers together to the benefit of all using their networking, negotiating, and coordinating skills while building relationships and identifying opportunities in daily interactions. This position operates as part of a team comprised of: Account Executive, Account Manager, Truckload Freight Broker and Logistics Coordinators.

Duties / Responsibilities:

  • Process and enter incoming orders through phone or email
  • Dispatch and track carriers on shipments assigned to you
  • Negotiate spot rates, as needed
  • Manage and communicate timelines and expectations with involved parties
  • Use transactional communication to identify future opportunities and build relationship bonds
  • Learn about and keep up with freight market conditions.
  • Build relationships with carriers to expand your network
  • As part of a team, coordinate efforts to grow existing customer relationships as well as adding new shippers and carriers.

Qualifications:

  • Attitude – This position requires a customer-first approach to everything, delivered with a positive, almost sunny disposition that embraces possibilities and never says “no”
  • Skills – This position is all about communicating, coordinating, relationship building, and negotiating. Additionally, you need to demonstrate strong abilities in using many different computerized apps to gather and process information while communicating.
  • Behaviors – This position requires dedication, attention to detail, regularly making many small decisions and showing up on time among other mature adult behaviors.
  • Growth – a demonstrated desire and ability to continuously learn and apply experience

Job Type: Full-time

Salary: $18.00 – $25.00 per hour

 MARKETING OPERATIONS SPECIALIST (HUBSPOT)

Full-Time Position

Customodal is seeking a HubSpot expert to help our team configure our Customer/Contact Relationship Management tool for our Marketing, Sales, and Carrier recruitment Teams. If you love drilling down into user journeys, audience segmentation, persona-driven marketing, and architecting amazing systems, this is the job for you. As our HubSpot Marketing Specialist, you will drive the system discovery process, design the ideal HubSpot campaigns, and train stakeholders on how to operate successfully for organizational alignment.

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In this position, you will use a blend of creative and analytical skills to develop a strategy and manage campaigns. This role designs automation, creates database segmentation, delivers impactful reporting, and analyzes results to recommend future growth opportunities to support Customodal goals.
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In this role, you’ll get to:

  • Grow leads and organic brand awareness
  • Establish and maintain workflows
  • Create digital marketing campaigns, lead capture forms, landing pages, and email templates
  • Ensure related data privacy and regulatory compliance, including CAN-SPAM and GDPR
  • Manage functionality of 3rd party software integration
  • Analyze, cleanse, and update HubSpot data to ensure high quality of leads and ROI
  • Address errors that inhibit the efficiency of the CRM
  • Gather analytics and assemble reports based on information from the CRM
  • Establish training on best practices and provide support for existing users and onboarding new users
  • Collaborate with Marketing and Sales Teams to refine ongoing projects

What job qualifications do I need to bring?

  • 1+ years of HubSpot experience and holds certification(s) from HubSpot Academy
  • 1+ years of experience in paid marketing campaigns in Google Ads, LinkedIn, and Facebook/Instagram*
  • Excellent oral and written communication skills
  • High attention to detail and accuracy in a fast-paced, ever-changing company
  • Ability to work independently and manage workload

Salary: From $21.00 per hour

More Details

Benefits

  • 401(k)
  • 401(k) matching
  • Health Care Reimbursement Plan
  • Paid time off

Schedule

  • 8 hour shift
  • Monday to Friday

Supplemental Pay

  • Bonus pay

INFO

Interested? Talk with us to set up an interview!

Customodal is a logistics company that works directly with clients and carriers to arrange freight movements across the country and around the world. Located in Marshfield WI, Customodal has been in the freight industry for 20+ years. Customodal embraces family values and promotes a culture of job-performance excellence balanced with personal growth and fulfillment.

Office

426 S Central Ave
Marshfield, WI 54449

Contact Us

  • Send Cover Letter & Resume to Mike here.