Our Secret to Success

Obsess over the client

Providing solutions to our Clients and Carriers problems is the lifeblood of our business, and the essence of our service excellence is our relationship with each Client and Carrier. We are constantly identifying market problems so that we know exactly what kinds of solutions our Clients and Carriers will value most. We go above and beyond by creating positive emotional experiences between our Clients, our Carriers, and our Staff.

Our benefits

Why Us?

ACCESS THE MOST SOPHISTICATED TRANSPORTATION NETWORK

Customodal’s affiliation with Priority1's platform is second to none in all the areas that matter most: Speed. Accuracy. Reliability.

THE MOST ADVANCED LOGISTICS TEAM

There is a reason Customodal is the Most Powerful 3PL in Central Wisconsin. Our team of Logistics Advisors know where to look for the most efficient solutions to your transportation needs.

DEEP EXPERIENCE

Customodal benefits from a deeper experience in Land and Air Transportation than nearly any competitor. We own or have owned transportation companies for many years, and understand more than how to find a good price. We know how freight works, and bring that expertise to our customers every day.

How to Get Started

Speak with a team member today to learn how we can help!

800-445-6577

The Customodal Way

The Customodal Way is a dozen principles every team-member lives. These principles push our team to succeed and drive our reputation as the best logistics provider for mid-market manufacturers. Collectively the 12 values that make up the Customodal Way represent The Secret Sauce or How We Obsess over the Client.

  • 01

    Deliver on Commitments

    Clients trust us to execute for them. Our team will overcome obstacles, find solutions and deliver exceptional results. Relentlessly delivering high-quality experiences while putting the client at the center of everything we do.
  • 02

    Credibility and Integrity

    We’re honest, transparent and committed to what’s best for our customers and our company. We openly collaborate in pursuit of truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior.
  • 03

    Develop Radical Competence

    Our culture of continuous improvement and personal development drive personal growth and expertise. As a company we combine smart people with data to enable informed decision making. This guides decisions, testing, and improvement. Mistakes are OK as long as learning and improvement occur.
  • 04

    Take Responsibility

    We hold ourselves accountable for outcomes, good and bad. We don’t pass the buck. We own it. It’s About the Team – Customodal is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We show up for each other, act with empathy, and bring our authentic selves to work each day.
  • 05

    It’s About the Team

    Customodal is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We show up for each other, act with empathy, and bring our authentic selves to work each day.
  • 06

    Play the Long Game

    We ensure that each of our actions is in the best interests of our team, our company and our clients.
  • 07

    Over Communicate

    We communicate directly with respect and consideration, share feedback at all levels, and engage in debate while maintaining our objectivity.
  • 08

    Do it Now Attitude

    We move fast, tackling challenges without delay. If we see an issue, we fix it. If we see an opportunity to accelerate success, we take it.
  • 09

    Openness

    Opening our minds and combining our different backgrounds, experiences, world views and expertise makes us savvier problem solvers and drives better results. We actively engage with ideas that challenge our beliefs with humility and respect.
  • 10

    Embrace Change

    We seek out, embrace, and get (un)comfortable in knowing that if we’re not continuously changing, evolving, and improving—we’re falling behind.
  • 11

    Collaboration

    We carry the load together by building purposeful relationships grounded in cooperation and a shared vision.
  • 12

    Compete, Compete, Compete

    We are relentless in our pursuit of major victories and humble in our successes.