How to Improve Your Experience Working with an LTL Freight Brokerage

How to Improve Your Experience Working with an LTL Freight Brokerage

Partnering with an LTL freight brokerage leads to higher profits and less hassle. With a broker on your side, gone are the days of chasing down carriers for quotes or sitting on hold waiting for the insurance company to handle your claims. That’s the broker’s job.


As is true for any relationship – business or personal – the fastest way to happiness is to know a few things about each other. For example, what they need from you and what will ruffle their feathers. Below you’ll discover four things that your LTL freight brokerage wants you to know to help improve your experience working with them.


Follow These Tips to Improve Your Experience with an LTL Freight Brokerage


You won’t see most of the time-consuming tasks freight brokers deal with as an intermediary between manufacturers and carriers. Follow these tips to get the most profit and value out of your long-term investment.



  • Trust in their ability to complete the job – Show that you have faith in your broker’s abilities by giving them the space to do their job. Issues may arise, but trust that your broker is proactively managing all that they can from legal requirements to the carrier relationship.
  • Communicate on a regular basis – Establish an open line of communication with your LTL freight brokerage. Addressing any changes with shipment details is easiest when relayed in a timely manner.
  • Provide correct information – Share all necessary information with your broker when placing an order. Tendering freight requires basic location and contact information, any special packing or handling instructions, equipment, compliance standards, and any consignee preferences or limitations. The more accurate these details are upfront, the smoother the process will be.

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Enjoy A Better Shipping Experience with Customodal


Hiring an LTL freight brokerage is a smart move to address your shipping needs, especially when you are on the same page with the broker. At Customodal, we strive to do things right the first time. 


Our experienced team is here to help you achieve more control, improved visibility, and lower costs on your LTL freight. Go to or call us at 800-445-6577 to connect with us.