Shipping Best Practices

Shipping Best Practices

Best Practices for Optimizing Your Shipping Processes with Customodal

At Customodal, our mission is to ensure your shipments arrive on time, in top condition, and at the best possible cost. As a leading third-party logistics (3PL) provider, we understand that efficient logistics and shipping processes are crucial to your business’s success. To help you achieve this, we’ve compiled a list of best practices that can enhance your shipping operations and reduce common issues. By implementing these strategies, you can streamline your logistics, avoid unnecessary charges, and ensure a smooth delivery process. Keep in mind that we’re here to help along the way with any questions you may have about shipping!

1. Document Shipments with Photos

One of the simplest yet most effective practices is to take detailed photographs of your shipments before they leave your facility. This includes:

  • Condition of the Cargo: Photograph the cargo from multiple angles to document its condition before shipping. This helps in resolving disputes if damage is reported at the destination.
  • Packaging and Labeling: Ensure that all labels and packaging are visible in the photos. This can verify that the correct items were shipped and that they were packaged appropriately.
  • Cargo on Scale: Take a photo of the cargo on the scale to document its weight. This can prevent disputes over weight discrepancies that might arise during transit.

2. Verify Weights with Certified Scales

Carriers often push through re-weigh charges when there are discrepancies in shipment weights. To avoid these charges:

  • Use Certified Scales: Ensure that your facility is equipped with a certified scale to provide accurate weight measurements.
  • Document Weight: Always document the weight of the shipment as it goes on the scale. This documentation can serve as proof if there are any weight-related disputes with the carrier.
  • Take Photos: As mentioned, photographing the cargo on the scale provides visual proof of the weight and can be crucial in case of discrepancies.

3. Provide Instructions for Deliveries to Unconventional Locations

Shipping to construction sites or other locations not accustomed to receiving freight requires additional care. To ensure a smooth delivery:

  • Detailed Instructions: Provide the consignee with detailed instructions on how to receive the shipment. This should include information about unloading equipment, required personnel, and any specific site conditions.
  • Contact Information: Make sure the delivery driver has contact information for someone at the delivery site who can assist with the unloading process.
  • Pre-Delivery Coordination: Communicate with the consignee ahead of time to confirm delivery details and ensure they are prepared to receive the shipment.

4. Optimize Packaging

Proper packaging is essential to protect your cargo during transit. Here are some tips to enhance your packaging practices:

  • Use Quality Materials: Invest in high-quality packaging materials that can withstand the rigors of shipping. This includes sturdy boxes, padding, and shrink wrap.
  • Secure Packaging: Ensure that items are securely packed to prevent movement and damage. Use appropriate fillers and padding to protect the contents.
  • Labeling: Clearly label all packages with the necessary shipping information and handling instructions. This reduces the risk of mishandling.

5. Address Increased Denials

If you notice an increase in shipment denials, it’s important to investigate and address the root causes:

  • Identify Patterns: Look for patterns in the denials to identify common issues. This could be related to packaging, documentation, or specific carriers.
  • Communicate with Consignees: Reach out to consignees to understand the reasons for denial and take corrective action.
  • Review Carrier Performance: Evaluate the performance of your carriers and consider switching to more reliable partners if necessary.

By implementing these best practices, you can enhance your shipping operations, reduce costs, and improve customer satisfaction. At Customodal, we’re here to support you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out to our team of logistics experts.

About Customodal

Customodal is a premier 3PL provider dedicated to offering customized logistics solutions that meet the unique needs of our clients. With a focus on innovation, efficiency, and customer satisfaction, we strive to deliver exceptional service and value in every shipment we handle. Contact us today to learn how we can help optimize your logistics and shipping processes.