Mission Statement
Customodal empowers North American small and mid-sized manufacturers to simplify logistics, lower freight spend, and compete more effectively through digital tools, expert coaching, and supply chain education.
Vision Statement
“Building a More Capable Generation, One Shipment at a Time”
Our vision is to convert the value we deliver to logistics clients into tangible opportunities for youth—supporting their journey to becoming resilient, educated, and self-reliant contributors to society.
We are a small town, family-owned Logistics Management firm, and one of the TOP AGENCIES IN THE
COUNTRY of the TFWW Global Network.
This unique arrangement allows us to offer great rates, global capacity, customizable
solutions, top-tier customer
service, and comprehensive claims assistance – with an added personal touch and an attention to detail a simple 3PL cannot match.
What we’re offering is not simply additional carriers for your network. Our company takes a holistic approach to freight management that can benefit multiple team members and departments within your company.
From the stockroom to accounting to the CEO. Your customers, too. We provide solutions for any shortcomings
in the way your supply chain
operates, and we customize our service to match the specific needs of each client.
The value in our service is helping you streamline your supply chain in any way needed, not just saving you a few bucks on a given shipment.
ACCESS THE MOST SOPHISTICATED TRANSPORTATION NETWORK
Customodal’s affiliation with TForce’s TForce Worldwide Logistics platform is second to none in all the areas that matter most: Speed. Accuracy. Reliability.
THE MOST ADVANCED LOGISTICS TEAM
There is a reason Customodal is the Most Powerful 3PL in Central Wisconsin. Our team of Logistics Advisors know where to look for the most efficient solutions to your transportation needs.
DEEP EXPERIENCE
Customodal benefits from a deeper experience in Land and Air Transportation than nearly any competitor. We own or have owned transportation companies for many years, and understand more than how to find a good price. We know how freight works, and bring that expertise to our customers every day.
How to Get Started
800-445-6577
The Customodal Way
The Customodal Way is a dozen principles every team-member lives. These principles push our team to succeed and drive our reputation as the best logistics provider for mid-market manufacturers. Collectively the 12 values that make up the Customodal Way represent The Secret Sauce or How We Obsess over the Client.
- 01
Deliver on Commitments
Clients trust us to execute for them. Our team will overcome obstacles, find solutions and deliver exceptional results. Relentlessly delivering high-quality experiences while putting the client at the center of everything we do. - 02
Credibility and Integrity
We’re honest, transparent and committed to what’s best for our customers and our company. We openly collaborate in pursuit of truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior. - 03
Develop Radical Competence
Our culture of continuous improvement and personal development drive personal growth and expertise. As a company we combine smart people with data to enable informed decision making. This guides decisions, testing, and improvement. Mistakes are OK as long as learning and improvement occur. - 04
Take Responsibility
We hold ourselves accountable for outcomes, good and bad. We don’t pass the buck. We own it. It’s About the Team – Customodal is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We show up for each other, act with empathy, and bring our authentic selves to work each day. - 05
It’s About the Team
Customodal is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We show up for each other, act with empathy, and bring our authentic selves to work each day. - 06
Play the Long Game
We ensure that each of our actions is in the best interests of our team, our company and our clients. - 07
Over Communicate
We communicate directly with respect and consideration, share feedback at all levels, and engage in debate while maintaining our objectivity. - 08
Do it Now Attitude
We move fast, tackling challenges without delay. If we see an issue, we fix it. If we see an opportunity to accelerate success, we take it. - 09
Openness
Opening our minds and combining our different backgrounds, experiences, world views and expertise makes us savvier problem solvers and drives better results. We actively engage with ideas that challenge our beliefs with humility and respect. - 10
Embrace Change
We seek out, embrace, and get (un)comfortable in knowing that if we’re not continuously changing, evolving, and improving—we’re falling behind. - 11
Collaboration
We carry the load together by building purposeful relationships grounded in cooperation and a shared vision. - 12
Compete, Compete, Compete
We are relentless in our pursuit of major victories and humble in our successes.